All Staff, start from those at Entry Gate, Reception Desk, Room Service, Restaurant, Laundrette , Bell desk. Very courteous, Well behaved Customer Centric Management & Staff.

Check in was the fastest and Staff were extremely helpful especially in treating my friend who had a fractured limp. Great service. Thanks to the person who used to come running with a wheelchair.

Staff ok.breakfast was ok.close to airport.

Good Location

Staff was good and the service can be definitely be imporoved not like if you are a customer coming always to bustan the services will keep going down.

We have already been in this amazing hotel second time with my family memberships, due to that the facilities of the property (an outdoor pool, buffet restaurant), truly caring ambassadors at the reception...

The location is not far from airport (Dubai International) but it is very far from the main attractions. The nearest big mall is Diera City Center, The hotel is o quiet, and given they have many...

Stayed in a 1 bedroom apartment. Room size was gud. Lounge was nice too. Nice clean place. No insects seen since cockroaches can b a problem in older bldgs, but nothing here. Breakfast is fairly...

Location was great - reception ambiance was very good - access to the metro & shopping center was really helpful

The service is great, the staffs are very helpful. Great location, close to the metro station and there is a shopping mall in the same building. The room was far from the lift but otherwise everything...

Staf very helpful Biryani is superb Very clean Feel like home

The hotel is conveniently located close to the airport and one of the metro stations. We had a two-room apartmena with fully equipped kitchen. Buffet breakfast is OK. Could have been better but not bad...

Location(3-5 minutes walk to the Al Nahda station), staff(everything is great in here), kitchen in the room. There is a supermarket on the ground floor and a Lulu Hypermarket in 1 station(stadium) or 10...

The food. The comfort on the bed and the washroom was clean.

Rooms

the indian receptionist are less friendly and accomodating. They don't even know how to smile to their customers.

Its always my favorite hotel in duabi, very welcoming and friendly staff,very helpful,rooms are very clean,good variety of breakfast,thank you for making our holiday very comfortable and pleasurable,definitely...

Good Location, Reception team are very friendly and helpful. Breakfast has different types of food and Restaurant team are friendly and offering excellent service and help before you ask.

Its always my favorite hotel in duabi, very welcoming and friendly staff,very helpful,rooms are very clean,good variety of breakfast,thank you for making our holiday very comfortable and pleasurable,definitely...

Personal was very helpful and kind. I would recommend to stay in Al Bustan when you would like to have nice hotel, for a good price next to airport in Dubai. And shopping in the same building is also plus.

It is a nice place in general and has the facility I need. Room is perfect and the location is vey good.

Property was ok there was lot of disturbance and i was charged a total of aed 100 more

Transportation network. Nice breakfast

No need to use the gym - you have to walk such a long way to get to your room & to the restaurant that you’ve completed your daily work out just by going to breakfast.

WiFi, location near metro, breakfast, fast check in and check out. Jamal very friendly staff. Gym, sauna, steam and laundromat.

Location is great as it is next to metro station. The breakfast is sumptuous.

The location

Location is good. Very close to Nahda Station.

location was great, same building of a shopping center, room was comfortable.

The location close to the metro was really nice for easy get away in a busy city like Dubai. In addition the staff are very friendly, hospitable and very helpful. It was home away from home and the fact...

Kitchen in apartment

staff clean the room everyday and stock new clean towels, bottled water,location is great, communication is easy

Like the service and the facility of early check-in we were provided on our arrival.

1- Car parking 2- location 3- Breakfast

The kitchen facilities in my room were next to amazing. I've been travelling for quite some time and it was my first chance to cook for myself in a long time. Even better than that is the hotel staff....

Overall, the hotel was okay for my one night sleepover, but I would not like to stay longer.

the service rendered by the hotel staff is remarkable. they very kind and friendly.

Rooms are pretty and colourful! You wouldn't find this at other properties. The kitchen was exceptionally beautiful and extremely clean. Staff are helpful and make everything more convenient; I didn't...

Sofa, Kitchen, Bed, TV, Lighting, Comfort

Close to the Nahda metro station and the shopping centre and the staff were very cooperative and excellent with the early check in.

The staff were friendly and courteous and the breakfast space was appealing, with quite a decent choice of options. Maybe ok to stay for one night but not longer.

Breakfast was included but so far I didn't try ,I extended my stay with albustan and appreciated front office staff to taken care about my request , thanks Ahmed , Abdul and Sameer .

It was an excellent experience to have stayed in this hotel. The shopping area within the hotel premises was very convenient to visit. Staff attitude is remarkable, breakfast was exemplary. like to stay...

Next to Metro

The staff were extremely friendly especially the receptionist Mr. Magdy who were very cooperative and professional.

Staff good , free wifi , location good

The place is comfy and a good loction for visitors as the place was 3 min walking distance to Alnahda station. Staff are polite and very helpful.

Great location; close to the metro

I like the value for money and the location of the hotel and the gym.

An excellent hotel with a very courteous staff specially those at the front desk.would love to stay again.

-The location is very near to the airport which is a plus. -shops are in same building. -Metro is near too. -staff are very helpful and fast. -that's my second visit cause...

Free laundry.

It is good location, it is near the metro station end exchange office. It is near the market. It is near the airport. There was cleaning service everyday. The personel were good. The room was on photos....

The facility to wash and dry clothes is very helpful. Comfort of the bed is good. Staff are pleasant.

The wide space in the apartment and the facilities in the building. Nice kitchen and nice views.

Helpful support stuff; good transport arrangement

Loaction of hotel, near airport and metro station, it is a full residence appartment with its own shopping mall and hyper market. Good breakfast.

very quiet place to sleep and have a rest i love the privacy there its No1 priority there free parking free Wifi

Customer care, breakfast offered and everything else. We are frequent travellers and not once have we had such a nice place to stay, until we stayed at your facility.

Staff was very good and coordinating. Always I found them smiling and pleasant. Service, housekeeping operator all are very good

The friendly and helpfull staff

arrangement as not once I stop only there!

place and the area

Their staff was very good and friendly and great location

Quite

Staff dealing. Very helpful, smiling, very quick response, asking for our feedback

Al bustan residence is my home in Dubai, stayed with service appartment more than 4 years consequtive

parking

Good for families and near metro station

Location

Good for getting to terminal 2 for an early flight